POPin

I'm a POPin Creator! (Now what?)

To solicit the most actionable feedback from your POPin session, use these tips!

How do I craft the perfect question?

Use this article to learn about the methods for managing POPin session access.

How do participant access settings work?

Use this article to learn about the three ways to share your session with others.

How do I invite others to participate in my POPin?

Use this article to learn how to extend your active or closed POPin session.

How do I change the end date of my POPin?

Use this article to figure out how and when to leverage our POPin Live view!

What is POPin Live?

Use this article to learn how to delegate your POPin session Creator permissions to someone on your team (e.g., Administrative Assistant)

What is the Manage My Account Access feature?

Use this article to learn about our 'emergency cord' option for severely negative or inappropriate participation.

What is the Archive feature?

How to Create a Successful Prioritize PopIn Session

AI Insights How To Use

The AI Question Generator makes it easier than ever to create thoughtful, collaborative questions.

Create Collaborative Questions with the AI Question Generator

Are you creating POPin sessions and inviting others to participate? These Help Center articles are for you!

For POPin Creators

Use this article to troubleshoot why participants can't join your session.

Why can't my team access the POPin I created?

Use this article to learn about POPin's intentional crowdsourcing design.

Is there a way to make responses hidden from all parties participating in my POPin?

Once your POPin has ended, follow these steps to download a PDF or CSV copy of your results.

How do I download a PDF of my Report?

Your Troubleshooting Articles

Use this recipe of POPin sessions to actively engage impacted stakeholders throughout your change initiative.

Change Management: Actively Engage Others on a Regular Basis

Use this recipe of POPin sessions to baseline and build the culture you want!

Culture: The People Make the Culture

Use this recipe of POPin sessions to connect employees with
the information they want and need!

Culture: Communication is King

Use this recipe of POPin sessions to bring a new method, idea, or product to life!

Innovation: Jumpstarting New Ideas

Use this recipe of POPin sessions to assimilate to your new team.

Leadership: New Boss on the Block

Use this recipe of POPin sessions to ensure info shared during leadership meetings makes its way to the front-line teams.

Leadership: Cascading the Message

Use this recipe of POPin sessions to improve meeting engagement and effectiveness.

Meetings: Make Them Productive

Use this recipe of POPin sessions to unite multiple departments on a given strategy.

Strategy: Organizational Alignment

POPin Success Recipes

Find answers and get help from Intercom Support and Community Experts

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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