For many organizations, change is hard. Gallup reports 70% of all change fails and Forbes reports 84% of all companies fail at digital transformation. Those are amazing stats considering the existence of formal project and change management methodologies.

Here’s the thing: You need more than just a methodology to succeed at delivering change. You need to actively engage employees in a compelling way, on a regular basis.

POPin accelerates change readiness and adoption by providing a safe, anonymous social network for people to share their ideas, concerns, and questions. That's why we call it 'the honest conversation platform' ... because it exposes leaders to what they truly need to hear so they can combat risks before they become major issues.

Use the below detail to guide your POPin session Titles and Questions.

Tip: Based on the scope of your change initiative, you may want to run multiple, targeted sessions with the key stakeholder groups impacted by your change. For instance: Run one session with managers whom need to reinforce the change with their employees; one session with employees that need to use the change in their daily work, and another session with the project team members responsible for implementing the change and providing production support after 'Go Live.'

This would be a single session with two open-ended questions.

Question 1: At this point in time: What unanswered questions do you have about [add description of upcoming change]?

Question 2: At this point in time: What support do you need to feel confident about [add description of upcoming change]?

Based on what you know so far about [add description of upcoming change]: What would prevent you from wanting to use it?

Now that [add description of change] has launched: What tips have you learned that would help others in using it?

Now that you've had time to leverage [add description of change]: What can we do to make it more effective or easier to use?

Tip: If your change will require on-going product management, repeat a similar session on a scheduled basis to build and manage your backlog.

With each session in this recipe, share gratitude for the willingness people had to participate and reinforce how helpful it is to get candid feedback. And of course, proper action planning will need to take place in between. In fact, it's likely that your project, communication, and learning plans will be revised based on the valuable input and feedback received along the way. If it doesn't feel like early sessions are getting the amount of participation you expected—stay consistent! Once others know you're serious about considering their input ... behaviors will change.

Use the live Help chat to contact our Client Success Team if you'd like help executing this Success Recipe.