POPin

Now that you have a new POPin subscription, you'll need to get others excited about using it!

How to galvanize POPin at your organization

As a POPin Creator, you'll want to look at two settings—before you start inviting others to participate in your sessions!

Establish your session Creator settings

Did you purchase a POPin enterprise subscription? If so, use this article to work through configuration steps. (IT help may be needed)

Configure your POPin enterprise account

Have you recently purchased a new POPin subscription? These Help Center articles are for you! 

POPin On-Boarding Resources

Communicate the What, Why, When and How—before you ask others to use it!

How to build Awareness about POPin

Help POPin participants get started with this 101 level article.

What is POPin and how does it work?

Include a selfie video in your early sessions to help expedite the learning process!

How a selfie video can help you build POPin understanding with session participants

As a POPin Creator, being active in your sessions will drive participation—and ultimately preference.

Why you should participate in your own POPin sessions

Consistently communicate that POPin participation is valued, and they'll believe it!

Deliver communications during AND after your session

Review the results, categorize the input/feedback, and communicate next steps to build preference with your team!

Take demonstrable action based on what you 'heard'

Supporting Materials re: How to galvanize POPin at your organization

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.