POPin

Use this article to trouble-shoot POPin access issues (e.g., delivery of system-generated emails or access to screens & historical data).

POPin IT Checklist

Use this article to learn how to manage org-level POPin settings thru the Enterprise Dashboard.

Managing settings thru the Enterprise Dashboard

If your organization has purchased a POPin enterprise subscription: Use this article to guide your SSO configuration.

How to configure SAML 2.0 Single Sign-On (SSO)

Use this article to get answers to our most frequently asked questions regarding POPin Administration.

POPin Administrator FAQs

Supported Device OS and Browser Requirements

What analytics can I view from the enterprise dashboard?

Have you been nominated as a POPin account Owner or system Admin for your organization? These Help Center articles are for you! 

For POPin Administrators

Integration Availability for POPin

Apps & Integrations

Use this article to troubleshoot why your Single Sign-On connection may be broken.

Why can't my POPin users access the app through our enabled Single Sign-On?

Your Troubleshooting Articles

Find answers and get help from Intercom Support and Community Experts

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