Because soliciting input and feedback can be time consuming and complicated based on team dynamics, size, and work location(s), POPin was developed to offer a safe, efficient way for team members to speak up, expose confusion, and build alignment with one another so their collective voice could be heard by decision makers.
By analyzing thousands of POPins, we’ve learned how session participants can best communicate concerns—in a constructive way that encourages leaders and changemakers to take action. We've also seen some less-than-helpful tactics you’ll want to avoid...
Here are our top tips for POPin participation:
Do
Be honest. Be candid and direct, so others know exactly what to vote on.
Be professional. Keep in mind: The people you work with are reading what you write! To maintain a cordial atmosphere, bring the same tone you’d use in a team meeting to the POPin.
Be clear and concise. The more words you use, the less likely your leader will know exactly what action you want them to take. With POPin, less is often more!
Don't
Be rude. Avoid explicit, obscene or hateful content. While productive conflict is necessary for team effectiveness and finding the best solutions for challenges, nasty conflict is unhelpful. So be candidate ... but don't be rude.
Bad-mouth others. Kindergarten rules apply: Avoid pointing fingers, or you may just start a food fight in the cafeteria.
Please note: Your organization's POPin Administrator has the ability to enable the POPin Participation Code of Conduct through the Enterprise Dashboard. If this setting is enabled, it will display in every POPin until you select 'Don't show this message again.'
Use the live Help chat to contact our Client Success Team if you'd like additional support on any of these topics.